In-House SEO Part II: Getting Others Involved

450259755A well-executed SEO campaign requires a number of steps to implement, and for in-house SEO, cooperation with other departments is often necessary. Keep reading for advice on how to foster an environment conducive to productivity and positive results.

Educating Management and Departments

A good starting point for an in-house SEO professional is to make sure management fully understands the program’s goals, processes, and potential results. While a full explanation of day-to-day operations may not be necessary, management should be regularly updated on general trends, challenges, and successes.

Maintaining open lines of communication with decision-makers and departments can help ensure everyone is on the same page, as well as reduce the risk of future misunderstandings or roadblocks. For example, it may be a good idea to engage your internal IT/Web Development team early on so they understand and can prioritize technical changes to the website that impact SEO. Providing simple guidance on relevant best practices that can be handled by individual departments not only bolsters SEO efforts as a whole but makes everyone part of the solution instead of part of the challenge of implementation.

Integration

A successful SEO program is a holistic one. Educating your entire team and company departments about the complexities of SEO as well as its interconnectedness with user experience, social signals, content, and website design is key. In addition to educating coworkers about SEO, include them in projects to build momentum for the program. Requesting participation in a proactive manner can help demonstrate the need for interdependence and stimulate synergy among coworkers. Furthermore, proper communication and planning is a good way to establish mutually beneficial workflows. To start, try getting your team involved in small SEO projects or initiatives for ideally quick successes. This will help get your colleagues excited about SEO and deepen their understanding of the processes involved.

Sharing the Wealth

SEO is not a one-time task, so reinforcement is key to maintaining momentum. Sharing the successes (and failures) of the program is as important as educating your team about best practices and goals.

To encourage continued participation, explain how positive results— such as high engagement numbers or blog post views—are good for SEO.  When an initiative isn’t as successful as anticipated, turn the setback into a learning opportunity. Incorporating key individuals and departments in overall problem-solving and strategizing is yet another way to increase your team’s general awareness about SEO.

Are you an in-house SEO professional? What steps do you take to increase integration and positive results? Let us know in the comments!

In-House SEO: Factors to Consider Part 1

mobile apps concept 639 x 268 px  8.88 x 3.72 in  72 dpiThere are a number of considerations that should be taken into account when deciding to keep Search Engine Optimization (SEO) efforts in-house. For example, the importance of SEO needs to be advocated from the top down in order for the goals of the program to be accomplished. Additionally, high-quality SEO work requires the integration of multiple disciplines. In order for your organization to avoid potential pitfalls, consider these in-house SEO dynamics:

Time

Documenting the process of optimization is a good first step in order to determine whether or not your organization has the necessary time and resources for SEO. A well-maintained SEO program typically requires a minimum time commitment of 40 to 50 hours per month. The speed with which your company wants new optimized pages in market is another consideration. In-house SEO typically faces fewer roadblocks when implementing changes, but the SEO team may or may not have the time or expertise to address every issue. Results will heavily depend on time management and internal organization.

Control

In-house SEO typically has greater control over content requirements because they have easier access to other departments involved in implementing changes. This can be a significant advantage of keeping SEO in-house, but it can become a disadvantage in some circumstances. Depending on the size and scope of resources available, inter-departmental communication issues may prove to be a challenge if they hinder an in-house SEO team from delivering results. Lines dictating responsibilities can also become blurred internally, so it may prove difficult to hold an in-house team to the same level of accountability to which a third-party agency can be held.

Evolution

The search marketing industry is an ever-evolving one. In addition to the ongoing management of an SEO program, you should consider whether or not an in-house team has the bandwidth to stay current with industry trends and changes. Your company should take steps to ensure that time is being dedicated to staying current (or even ahead of) the trends and developing in-house resources. Employees may need supplemental training on software or procedures to maximize productivity and effectiveness. So in weighing the financial considerations of in-house vs. outside agency SEO, remember that the salaries of your in-house team are not the only factor to consider.

Whether working through an agency or not, those responsible for SEO work should be well-versed in a brand and its technical and legal nuances. One question to keep in mind is whether your SEO team needs to be equipped with an exceptionally rich understanding of your company’s industry and/or products at hand. Companies that make significant ongoing updates to their websites and franchise operations, and companies that provide highly technical products or services may prefer to keep SEO in-house rather than hiring an agency. The benefits of having a staff member dedicated to finding and resolving issues may outweigh any associated costs if the job requires a deep understanding of industry or brand-specific nuances.

Although in-house SEO teams tend to have greater control over resources, they may not have full control. Unexpected challenges may or may not outweigh the cost-saving benefit of not hiring an agency.  If your organization decides to keep SEO in-house, it is imperative to make sure the individual or SEO team is well-equipped with the resources needed to deliver results and drive overarching business goals.

What benefits does your organization find with keeping SEO in-house?

Leveraging Social Advertising and Paid Search

164653172 (1)Social advertising and paid search are both powerful digital marketing tools that can be leveraged to increase traffic as well as E-commerce sales. Individually, each advertising platform has its own merits, but how can marketers integrate their digital marketing initiatives to make all the elements work better together to achieve greater overall sales success?

Paid search and social advertising can be utilized to promote awareness and visibility of a brand or product. Although the average click-through rate is lower for social ads than paid search, social advertising allows you to promote original organic content in a way that is not possible with paid search.

Where there’s push, there’s pull

Pull marketing typically applies to situations in which users have stated a need, and push marketing applies when a need has not been specified. In a digital space, the lines between push and pull strategies are becoming increasingly blurred. Because of the advanced targeting options on social media, most notably on Facebook, the line between push and pull is hard to define. While paid search targeting is determined by keywords, social advertising allows for targeting by location, age, gender, marital status, and more. Although the ad is still being pushed to the user, this allows for some pull because businesses can craft and push messaging toward prequalified target audiences. Social advertising isn’t a “pure push” tactic because users are targeted based on specified interests; nor is it a “pure pull” tactic, because users are not actively seeking information.

Social advertising allows marketers to utilize the rich behavioral data available on Facebook and other social media platforms to reach a specific audience. Although still lower than the average paid search click-through rate, which recently hit an all-time high, Facebook has seen an impressive 148% increase in click-through rates year-over-year. This can be attributed to improved audience-targeting capabilities.

Your objective matters

Facebook ad click-through rates averaged 0.36% globally during the second quarter of 2014. With paid search, one can expect a click-through rate of about 2%; with a well-executed strategy, that rate could increase.

Social ads tend to perform better than paid search in terms of building awareness and hitting reach/frequency targets, but if easily-measured ROI is your only goal, paid search may be the better option.

A paid search campaign can capture impressions, but social advertising can help fill the gaps of your marketing campaign. With social advertising, you can reach consumers who may or may not be actively engaging with your brand or even considering your brand. In the 2013 State of Search Report, 55% of respondents expected social media spending to increase in 2014. Research shows while spending on both paid search and social advertising campaigns has increased year over year, growth in social advertising spending has been significantly higher: paid search spending saw an increase of 19%, versus an 81% increase in social advertising spending.

Synergy between search and social

Social advertising can also be used in tandem with paid search to create synergy of message across multiple channels. Using targeting to reinforce the tactics employed via other digital marketing vehicles can create a powerful and effective campaign.

Here are a few ways you can use social advertising and paid search in tandem:

  • Research the behavior of your target audiences. You may find that a specific demographic searches for certain keywords more than others. To create synergy between paid search and social ads, use social ads to target that demographic. This creates a cohesive campaign that targets the correct demographics in paid search and social ads.
  • Ad content can be repurposed between the two, allowing consumers to make a connection between them. Integrating ad messaging with targeting could help boost brand recall and perhaps even sales.
  • Analyze conversations that take place around social media campaigns and then use those discoveries to find new keywords for paid search campaigns.

Paid search and social advertising are two very effective digital marketing tactics, and both can be implemented as components of an integrated, holistic campaign. It is important to understand the expectations and potential results of each and know how you’re going to measure success against each one. Once an overarching strategy is defined, you can make better use of unique social advertising features to reinforce what you’re doing via paid search and other vehicles and then leverage each to drive conversion as you define it.

How do you incorporate social advertising in your digital marketing campaigns? Let us know in the comments.

How to Practice Integrated SEO

search marketing integrated approach to search engine optimization

What is Integrated SEO?

You have your content marketing team, your PPC team, business operations, and sales team. Are these departments working together toward common goals? SEO is one way to build your brand’s visibility on the web, and bringing everyone into the loop can help you accomplish that in ways you might not expect.

An integrated SEO program is one that is intertwined with broad organizational goals as well as synchronized with the individual activities of other departments. It requires understanding that on-site elements—such as content and the website’s technical focus—need reinforcement through off-site components, such as social signals, link signals, and user signals. Here are some steps you can take to implement an integrated SEO program across all departments.

Define Your Goals

What are the business goals of the organization? What are the goals of the marketing department? How do marketing goals relate to the larger business goals? Before beginning any program, you must know the goals and how you will measure them. For an integrated SEO program, understanding the overall goals of the organization will help you make informed decisions. This understanding is crucial in helping you determine the specific operational goals of the SEO program. By defining goals from the outset, you can make sure your SEO program is enhancing an overarching marketing strategy rather than becoming a separate (and potentially misunderstood) component of it. Since this is an integrated approach, all initiatives must be working together.

Another point to consider during this preliminary process is how the success of the SEO program will be measured. Defining success metrics can help you choose the best tools to operate and track your program and manage expectations for the program as it evolves. Building shared metrics or KPIs is a great way to ensure collaboration and integration from the beginning.

Enable Success

It is important to keep your team informed about SEO objectives and how those efforts connect to the overall marketing goals. In addition, it may be beneficial to equip other departments with resources to help them incorporate SEO best practices into their routines. For example, a list of the top 20 keywords can help the marketing department, PR, and other teams better focus their efforts and message when working on their initiatives. Building shared resources and project plans make it easier to work together for success and maximize results. Open lines of communication and education about SEO can help keep everyone on that same path toward success.

Measure Results

A well-executed SEO program will require the use of various on-and off-website tools. Defining goals and metrics early on can streamline the tool selection process.

Competitive situations, business goals, and marketing goals all play a part in the selection of keywords, so it may be wise to invest in a keyword research tool. Other tools will analyze content and suggest changes in structure or verbiage. Integrating SEO with an overarching marketing program also requires providing an education on best practices and reinforcing them through the reporting process. In addition to research tools, you may want to acquire reporting tools that will help you effectively analyze and present the results of your optimization efforts.

With the right tools, you can track the success of your program and compare your program to your competitors over time. It is a best practice to examine comparative data month over month, as well as year over year, to properly account for the impact of seasonality.

Bring Everyone to the Table

SEO is a changing and evolving tactic that is often misunderstood. Instead of practicing SEO as a stand-alone service, integrate SEO wherever possible. It is a best practice to include all company departments involved in marketing initiatives, especially those responsible for content creation and website design. Keeping everyone in the loop helps connect the dots between individual departments. It also helps the organization capture every opportunity for optimization, such as time-sensitive or impromptu campaigns, partnerships, and promotions. In some companies, keyword research also impacts product research teams, as users’ needs may be expressed through queries and also through the words they use to describe products.

Key Takeaways

The results of an SEO program will vary depending on the specifics of your organization. Understanding goals, agreeing on metrics, and involving everyone in the process makes it easier to discuss objectives and how to achieve them as the program evolves. By understanding where SEO fits, setting realistic expectations, and fully integrating the idea of SEO into your organization, you will establish the foundation required to produce measurable results.

Does your organization practice an integrated approach to SEO? Share your tips in the comments!

Investing in SEO: Factors to Consider

SEO, SEM, digital marketingWhen it comes to implementing an SEO program, there are many factors a company needs to consider. What are your goals? What resources are available internally? What areas should you invest in to be successful? The best option for your company will depend on a complete assessment of what you want to accomplish with an SEO program, the internal time and budget resources available, the level of expertise required, and how SEO will fit into your integrated marketing mix.

Establish Goals

Before diving into the logistics, it is important to understand what it takes to perform SEO correctly and effectively. An assessment of expectations should be completed before determining how and where resources will be allocated. Is traffic or sales more important? Is there a geographic set of goals? What are the business outcomes and the interim milestone goals? What does a solid SEO program look like? Do you have the time and expertise necessary to carry out such a program? Once you have established goals, you can better determine whether or not you have the manpower, time, and level of expertise required to deliver success.

Experience and Expertise

Once goals are established, your company will have to determine a budget. Setting a budget helps to properly strategize how your program will operate. One of the primary questions to consider for a budget is whether or not staff is available to manage an SEO program, or if hiring a dedicated in-house SEO expert is a realistic option. It is important to keep in mind that a well-maintained SEO program requires a significant time commitment— 50 – 100 hours per month could be expected. If neither option is feasible, finding an SEO agency may be a worthwhile alternative. Even with an agency, though, you’ll need to designate an employee who will own the program and help ensure success.

There are many educational resources available to help users learn about SEO, as well as tools that can maintain various components of an SEO program. Choosing to remain in-house may help absorb some costs, but it may become necessary to invest money in tools necessary to implement and maintain an SEO program. Total costs for a complete suite of on- and off-website resources should also be factored into your budget. Remember that a correctly executed SEO program can take an average of 4 – 6 months to deliver real results. Your company should decide whether it has the time and money to experiment with various tools.

Another factor to consider is the level of knowledge at hand in comparison to the knowledge required to carry out SEO. An effective SEO program is multifaceted; it is imperative to understand how various components—such as content writing, link signals, page-load factors, platforms, and more—work together to drive results. While someone in-house may have enough time to dedicate to SEO efforts, you should consider whether or not they have the level of foundational knowledge needed as well as the extra time required to stay up to date with important changes in a fast-paced industry.  Agencies that specialize in SEO are committed to keeping up with the latest industry news, trends, resources, and best practices. In addition, agencies usually have experience managing SEO for a wide range of clients. By investing in an agency, your company essentially purchases a level of reliability, experience, and accountability that is not always attainable internally.

Overall Marketing Integration

After considering internal resources and capabilities, you should determine how SEO will fit with other marketing efforts. Companies that already work with agencies for other marketing tactics may choose to take the same route with SEO. Many agencies also provide a full range of services to help integrate SEO with overall marketing efforts to boost its effectiveness. If your company decides that working with an agency is the most cost-effective option, it is critical to define what the agency’s unique role will be within or in conjunction with your existing marketing structure.

A decision on how to invest in an SEO program will ultimately depend on your company’s goals and resources. With all these considerations taken into account, your company should be able to easily determine how and where to allocate resources in order to implement an SEO program and find success with it.

Have you decided to keep SEO in-house? Stay tuned. In a later post, we’ll discuss how to implement and manage an in-house SEO program.

How does your company manage SEO efforts? Do you work with an agency? Let us know in the comments.

 

 

Poll Results: Net Neutrality

 

Net Neutrality Debate The conversation over Net Neutrality has been highly debated over the past few months, with players in both the public and private sectors weighing in on the idea of Internet regulation. What is the sentiment surrounding the topic within the SEMPO community? We conducted a poll to find out.

Our data indicates 77% of the SEMPO community supports the concept of Net Neutrality, while 17% opposes it. Although polls from other sources indicate a majority of Americans support Net Neutrality as well, it is typically by a much slimmer margin. A recent Google Consumer Survey revealed most people don’t know or care much about the issue. In the survey results, 26.8% support Net Neutrality, and 14.3% oppose it. A full 60% of survey participants declined to specify support or opposition and instead indicated they simply do not know enough about the issue.

The SEMPO community is comprised of digital marketers invested in utilizing the Internet to support their clients, brands, and e-commerce initiatives. As an audience that spends much of its time leveraging the Internet for marketing purposes, it’s not surprising the SEMPO community demonstrated strong support for Net Neutrality in our poll.

Dan Shewan of Wordstream warns of some of the dangers of net neutrality for digital marketers.  He expresses concern over ISPs providing advantageous treatment to media companies that have a “preferential service agreement.”  Smaller businesses may not be able to compete with blogs of bigger companies even if they are offering quality, specialized content. Loading times of landing pages affect quality score rankings, so paid advertisers could also be harmed if bandwidth is restricted on their sites.

Do you have an opinion on the issue of Net Neutrality? Participate in the poll that is still open here on our blog, and/or let us know in the comments.

 

It’s back – the SEMPO State of Search Survey

SEMPO State of Search Marketing Survey Research StateofSearch Research

Yes, it’s that time of year again – when marketers assess what went right (and wrong) as well as look forward to fresh beginnings.  This time of reflection is also the perfect opportunity to take a few moments to participate in SEMPO’s 10th annual State of Search Survey.  The survey continues our well-established template of capturing and segmenting data relevant for both marketers/clients and agencies so it is open to all digital marketers, whether they are SEMPO members or not.

We are also pleased to announce that this year we are partnering with Third Door Media (publisher of Search Engine Land and Marketing Land) to field the survey and report the results.  This edition includes focus on digital marketing trends including Search Engine Optimization, Pay Per Click Advertising, Social Media Marketing and other digital channels in the following areas:

-Channels being utilized and changes in investment by channel/property

-Ability to measure return-on-investment (ROI) by channel/property

-Technology and tools utilized to manage channels/properties

-Resource/Personnel allocation and/or fees paid to third parties to manage channels/properties

-Prioritization of challenges in managing channels/properties

As always, in return for your time and participation in the survey, you will receive access to a free, advance copy of the in-depth report, normally worth $400, when it is published. You will also be eligible to win a new iPad 3, courtesy of SEMPO, or a FREE All-access pass to SMX West in San Jose, CA, March 3-5, 2015, courtesy of Third Door Media.

So now that you’ve read this far, why not take the few extra minutes to take the survey now by clicking here: http://www.etouches.com/esurvey/sempo

E-commerce and Social Media Advertising Part 1

Social media advertising is an important and evolving facet of digital marketing, and especially valuable in the E-commerce buying cycle. Because the E-commerce buying experience is less defined than the experience of shopping at a brick-and-mortar business, there are unique opportunities for digital marketers to reach out to consumers at various points in the buying cycle.

At retail locations, attention-grabbing signs, sales information, and other elements can be employed to influence consumers. The avenues of influence are less obvious in the digital space, so it’s important for marketers to leverage social media advertising as part of an integrated marketing mix to drive traffic and sales.shoppping cart icons on tablet 492 x 348 px  6.83 x 4.83 in  72 dpi

At brick-and-mortar businesses, consumers engage in “Search & Discover” by walking through the aisles, picking up products, reading labels, or asking questions. In E-commerce, there is no direct interaction between the product and the consumer, so marketers use other tools to achieve the same benefit as physical interaction with the product, bright signs, sales people, and displays found in stores.

With targeted social media advertising, marketers can reach consumers who are already in the Search & Discover process of the buying cycle, which means they may be more likely to ultimately purchase a product. A study performed by AOL Platforms found that using paid social media advertising leads to a 25% increase in conversions compared to organic social media.

Every piece of social media content is a chance to convert, so it is imperative to capture consumers who are already searching for the product.

Although investing in social media advertising is important, content does not always gain the level of organic traction marketers were able to capitalize upon in the past due to Facebook’s algorithm changes. With social media advertising, businesses can reach and influence consumers in the buying cycle.

Promoted Posts, a subset of social media advertising, can also be utilized to increase brand awareness. Unlike social advertising which has a lot to do with an individual user’s search behavior, promoted posts help reach consumers whose extended social networks (i.e. their “friends” on Facebook) are already connected to your brand. Although marketers should not expect a promoted post to have a direct influence on E-commerce, the tool can be used as part of an aggregate digital marketing strategy.

Promoted posts can raise awareness for a product or brand outside the Search & Discover process as well. Because there are fewer clear distinctions between the different steps of the buying cycle in the digital space, marketers can take advantage of the rich data left over by consumers who have completed the buyer’s journey or aren’t even in it yet.

Even after consumers complete purchases, they remain connected to social channels. Marketers can use social advertising to connect to consumers and foster brand loyalty even when they aren’t actively looking to purchase something. Consumers who frequently purchase products online may visit other E-commerce sites for similar products, and they may potentially purchase those kinds of products again. Social advertising can be used to target those consumers and attract others in their extended networks.

There are many avenues of influence marketers can use to drive consumers to a particular destination or goal. In the case of E-commerce, social advertising is an effective way to communicate with consumers at various points in the buying cycle. It can be an important component of a targeted digital marketing campaign and an overall aggregate strategy to drive sales. Social advertising can help marketers fill the strategic gaps that arise from the absence of a physical connection between the consumer and the product.

How is your business using social media advertising to drive E-commerce?

 

Multi-Cultural and International Search: Trends and Opportunities

search keys 478x359As the world becomes increasingly globalized, the roles of multi-cultural and international search in search engine marketing are shifting as well. What trends and opportunities do marketers anticipate?

SEMPO asked industry insiders what trend they think will have the biggest impact on international search within the next year. Jose Saldaña, Elena MacGurn, and Daniel Hucks provide their insights.

Daniel Hucks of Digital Strategies, Inc., thinks mobile-friendly sites and content will drive the greatest impact on international search.

Jose Saldaña of Covario agrees. According to Jose, it will definitely be mobile consumption.

“Search is becoming more specialized,” adds Elena MacGurn of Covario.

“A successful search campaign in this maturing market now requires a multi-channel network of seasoned subject-matter professionals, e.g., mobile, usability, UI, local, social, and content marketing experts who specialize in the variety of marketing verticals,” MacGurn says. “With so many facets and opportunities for your brand’s presence on Google, there’s a lot more we now have to take into consideration.”

The opportunity to capitalize exists, but how do global search engine updates affect international budgets?

“It keeps the budgets shifting at a much faster pace through the different specialty areas,” says Saldaña.

MacGurn notes that several big international search engines, including Google, Baidu and Yandex, have recently implemented a number of anti-spam measures targeting poor quality backlinks, link farms, and excessive use of links to game ranking algorithms.

“These anti-spam measures caused a natural shift in the amount typically invested in link building and content marketing for those markets,” she adds.

MacGurn anticipates an increase in the importance of multi-cultural and international search.

“Our analytics, attribution, and local targeting options are becoming more sophisticated to allow for additional customization and localized approach, creating the type of content that can better meet local demand,” states MacGurn.

According to Saldaña, cultural embracement helps build trust in consumers.

“I see [multi-cultural and international search] of critical importance, especially as the purchasing journey continues to integrate new and emerging touch points outside of search that empower consumers to have more information and options,” shares Saldaña.

Daniel Hucks isn’t quite as convinced.

“Maybe on the B2B side,” he states.

What trends and opportunities do you see in multi-cultural and international search in the future? Share your thoughts in the comments.

Multi-Cultural and International Search: Research and Strategy Q&A

As the world becomes increasingly globalized, multi-cultural and international search are becoming an integral component in search engine marketing. What are the best international search campaign tactics and how are marketers implementing them? SEMPO asked its members for their insights.

1. How do you conduct research for international search campaigns? Can you share any tools or tricks?

Jose Saldaña of Covario:
“First, I understand the market by researching demographics, general interests, and whereabouts. Secondly, I investigate preferences and search behaviors and patterns, and lastly I integrate emerging topics and opportunities.

Common tools:
1. Market & Demographics – Display Planner, Hitwise, ComScore, SimilarWeb
2. Target Audience – Keyword Planner, Bing Keyword Tool, YouTube Keyword Tool, Google related results
3. Trends & Insights – Google Trends, Trendsmap, Google News, Google Alerts

I use Google advanced operators to narrow down to various criteria and to discover geographically relevant terminology that I then combine with a list of purchase oriented (or other categories) terms to ID highly refined keywords.”

Elena MacGurn of Covario:
“Covario’s strategy for international search campaigns relies on proprietary technology, as well as local search engine platform services. When researching local markets’ organic demand, we also look at local paid campaign insights, user-generated content from local social activity, product reviews, competitive data, internal search results, and related data.”

Daniel Hucks of Digital Strategies, Inc.:
“Generally, the research is industry specific first and country and culture more secondary.”

2. In what ways do you accommodate international holidays and events into your search efforts?

Jose Saldaña:
“We celebrate local culture and incorporate seasonal campaigns, exclusive offerings, and semantically-related content for broader non-brand coverage.”

Elena MacGurn:
“Seasonality and local search patterns are very important factors in understanding local demand for most verticals. Accommodating international holidays, seasonal events, and any ongoing marketing efforts already targeting local markets is a significant component of our international search campaigns.”

Daniel Hucks:
“Only if they are relevant to a campaign.”

3. What search tactics do you feel are the most beneficial to reach a multi-cultural audience?

Jose Saldaña:
“1. Cross-referencing between content languages for awareness
2. Finding emotional connections to invite reviews and user generated content 3. FAQs for broader content coverage”

Elena MacGurn:
“When dealing with multiple cultures and international search, I believe it is important to go a step beyond geo-targeting in order to accommodate any blended search needs of the local consumers. At Covario, we work closely with local trending topics, localized content, local social networks and search engine tools to boost engagement and capture search demand within multi-cultural markets.”

Daniel Hucks:
“Have content written by one who is native to the language and culture.”

4. In your opinion, what is the biggest challenge in multi-cultural and international search?

Jose Saldaña:
“1. Acculturation – Understanding the different marketing languages of the target audience.
2. Cannibalization – Competition between various geographic areas of the same brand competing in one same area and impacting customer journey to purchase. 3. Scalable process for managing href language annotations.
4. Regional search engine updates. Centralize frameworks that make regional adoption a long or impossible process.”

Elena MacGurn:
“The biggest challenge in multi-cultural and international search is understanding real-time local demand and making the most out of those insights to target new and existing content. Scaling this effort across multiple countries or regions often results in missed targeting opportunities at a local level.”

Daniel Hucks:
“Understanding cultural nuances and regulatory environment.”

5. Do you find you are more likely to run ads globally or by country? What factors drive your media strategies?

Jose Saldaña:
“Country
1. Total market opportunity
2. Cost to reach audience
3. Brand affinity
4. Competition”

Daniel Hucks:
“By country; culture, language and regulatory.”

SEMPO thanks the contributors to this blog post and invites you to share your approach to multi-cultural and international marketing in our comments section. Also, come back soon as our contributors continue the discussion on multi-cultural search trends and opportunities.